A Comprehensive Overview of Medical Error in Hospitals Using Incident-Reporting Systems, Patient Complaints and Chart Review of Inpatient Deaths

Overview of attention for article published in PLOS ONE, February 2012

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Guardian Private Patient Advocate, 19 Mar 2015

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Center for Patient and Professional Advocacy at Vanderbilt, 07 Mar 2012

Two recent articles reinforce the value of patient complaints and the idea that Patients are the First to Know. Both papers…